اندازه‌گیری سطح بلوغ الکترونیک سازمان‌های درگیر در صادرات فرش دستباف ایران

In this research we are to determine the maturity of electronic commerce (the amount of usage of electronic devices and tools for performing the organization’s activities) in the export of Iranian hand-knitted carpet, as a base for recognizing the current situation and thus offering methods for improving the level of electronic maturity (achieving higher levels of electronic maturity) for organizations supporting the exports, exporting companies and the organization for hand-knitted carpet. For this purpose the systematic model of maturity of product exporting process, which is of a systematic view and involves both aspects of organizational and applied, is used. The parameters are analyzed using the designed surveys (Likret Scale), with hypothetical mean of (µ=3), and the percentage of answered questions to each choice. The processes of acceptance and rejection were performed by T-test and Nova test, and since in two-dimensional maturity model, the grade of export electronic maturity corresponds to the organizations (companies) that have the least grade of maturity, in analyzing the results, it was found that the hand-knitted carpet export companies, though being in the first rank, have the lowest rank. Therefore the export maturity in the first rank will be determined, whilst the supporting companies and organization for hand-knitted carpet are in the fourth rank of electronic maturity.